WU Balance

Privacy Policy

Effective Date: March 13, 2026

At WU Balance, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website wu-balance.com and our marketing services.

1. INFORMATION WE COLLECT

We collect information to provide better services to our users. This includes:

  • Contact Information: Name, email address, and phone number when you fill out forms.
  • Technical Data: IP address, browser type, device information, and marketing source data (UTM tags).
  • Usage Data: Information about how you navigate our site, collected via cookies and similar technologies.

2. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

  • To provide and manage our marketing services.
  • To communicate with you regarding your inquiries.
  • To improve our website performance and user experience.
  • To analyze marketing effectiveness and optimize traffic sources.

3. DATA RETENTION AND SECURITY

We retain your personal data only as long as necessary for the purposes outlined in this policy. We implement industry-standard security measures (such as SSL encryption) to protect your data from unauthorized access, disclosure, or destruction.

4. YOUR RIGHTS (GDPR COMPLIANCE)

If you are located in the European Union or other jurisdictions with similar data protection laws, you have the following rights:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request erasure of your data ("right to be forgotten").
  • The right to object to or restrict processing of your data.
  • The right to data portability.

5. THIRD-PARTY SERVICES AND DATA TRANSFERS

We may use third-party tools and services to operate our website and provide our services. These partners may process your data on our behalf, including:

  • Analytics: Google Analytics (to understand site usage).
  • Payments: Wise (to process international payments and invoices).
  • Communication: Email service providers and messengers (Telegram, WhatsApp).

These partners are required to maintain high standards of privacy and security compliant with international regulations. Your data may be transferred and processed in countries outside of your residence, but always under adequate protection.

6. CONTACT INFORMATION

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: free@wu-balance.com
Address: 66/1 Soi Samakki 1, Moo. 7, Rawai, Mueang, Phuket, Thailand, 83130

WU Balance reserves the right to update this policy at any time. We encourage users to check this page frequently for any changes.